Sub-processor Information
Group A: SaaS Sub-processors
Processing personal data provided by Customer or its users to the NowSecure Platform, including the related product support portal and training features. Platform includes Mobile App Risk Intel (MARI) products.
| Sub-processor | Service(s) | Purpose | Location (Country) |
| Amazon Web Services, Inc. | Platform | IaaS (Infrastructure as a service), and PaaS (Platform as a Service) | USA |
| Okta, Inc. (formerly Auth0) | Platform, Academy, Support | User authentication, Single Sign-on | USA |
| Cloudflare, Inc. | Platform | Network security and delivery | USA |
| Pendo.io, Inc. | Platform | User experience measurement and engagement | USA |
| Rill Data, Inc. | Platform | Internal Analytics | USA |
| Skilljar, Inc. | Academy | User onboarding & training | USA |
| Zendesk, Inc. | Support | Hosted helpdesk system | USA |
Group B: Non-US Support
Only for customers located outside the U.S. or who request / authorize non-U.S. based support resources, the following entities may be used.
| Sub-processor | Service(s) | Purpose | Location (Country) |
| NowSecure Ltd. | Platform, Support | Product onboarding, support and troubleshooting | UK |
| Bloop, LLC | Platform, Support | Product onboarding, support and troubleshooting | Philippines |
Effective January 31, 2025