Phil Weber (@PhilipWeber), Director of User Experience at viaForensics, explores the three big-picture steps toward providing a fantastic user experience to consumers of mobile apps.
The first phase is designing a successful prototype for the app. The designers mock up an app and engineer an effective flow, making sure the content is easily accessible.
The next step is to build the app via a collaborative effort with the mobile developers. This requires a delicate balance to correct issues that arise from one side while maintaining the integrity of the other side.
The true test of the usability of the app is to get real user feedback! If you’re interested in learning the variety of ways you can get, analyze and ultimately benefit from user feedback, watch the video.