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Sydney Health
Sydney Health
Use the SydneySM Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place.
• Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
• Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
• Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
• Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
• View claims – Easily track your claims including the status and your costs.
• Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
• Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.
In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare professional in your plan’s network. If you receive care from a doctor or healthcare professional not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan. Sydney Health is not a medical device and is not intended to diagnose, treat, or cure any medical condition. Sydney Health is Sydney Health is offered through an arrangement with Carelon Digital Platforms, Inc., a separate company offering mobile application services on behalf of your health plan. Other virtual care services are offered through an arrangement with LiveHealth Online. Sydney Health is a service mark of Carelon Digital Platforms, Inc., © 2025. Sydney Health options are based on each member’s plan, so some features may not be available to all members.
Sydney Health
Package ID
com.anthem.sydney
Version
2025091616
Developer
Elevance Health, Inc.
Category
Medical
Store Rank
8
App Store Link
View in Google PlayDeveloper Privacy Policy
Privacy PolicyObservations Summary:
Sensitive Data Collection and Sharing Observations
SENSITIVE INFO FOUNDThis app collects, stores, or shares information that is often designated as sensitive and private.
Observed During Analysis
- Build Fingerprint
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Why Data Collection and Sharing Matters
If not managed properly private data can expose enterprises, customers, employees and partners to breach and compliance violations.
AI Observations
DETECTEDThis app uses artificial intelligence and may introduce risks including loss of IP, privacy concerns, or other unintended consequences.
Observed During Analysis
- ML Kit
- LiteRT model
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Why AI Matters
AI features can process sensitive data in unexpected ways, potentially exposing proprietary information or creating liability.
Network Connections Observations
DETECTEDNetwork analysis has detected communication with external servers and data transfer patterns.
Observed During Analysis
Connected Hostname:
- adobe.com
- akamai.com
- + 4 more
Server Locations:
- Ashburn, Virginia, US
- Chicago, Illinois, US
- + 6 more
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Why Network Connections Matter
Uncontrolled communication with external servers by an employee-used app could expose sensitive business data to unauthorized third parties. This unauthorized access can lead to data breaches, regulatory non-compliance, and damage to your business's reputation and financial standing.
Privacy Declarations Observations
NOT DETECTEDThis test did not detect a discrepancy, indicating all required declarations are disclosed.
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Why Privacy Declarations Matter
Declarations matter because they provide transparency on how apps collect and use sensitive data. iOS requires Privacy Manifest declarations, while Android requires Data Safety disclosures and manifest permissions.
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