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My Spectrum
My Spectrum
One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
My Spectrum
Package ID
com.brighthouse.mybhn
Version
11211110
Developer
Charter/Spectrum
Category
Tools
Store Rank
92
App Store Link
View in Google PlayDeveloper Privacy Policy
Privacy PolicyObservations Summary:
Privacy Declarations Observations
DISCREPANCY DETECTEDA discrepancy in the declarations was observed, indicating there are conflicts or omissions in the app or component declarations.
Observed During Analysis
- Missing Account Deletion Declaration
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Why Privacy Declarations Matter
Declarations matter because they provide transparency on how apps collect and use sensitive data. iOS requires Privacy Manifest declarations, while Android requires Data Safety disclosures and manifest permissions.
Sensitive Data Collection and Sharing Observations
SENSITIVE INFO FOUNDThis app collects, stores, or shares information that is often designated as sensitive and private.
Observed During Analysis
- Build Fingerprint
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Why Data Collection and Sharing Matters
If not managed properly private data can expose enterprises, customers, employees and partners to breach and compliance violations.
Network Connections Observations
DETECTEDNetwork analysis has detected communication with external servers and data transfer patterns.
Observed During Analysis
Connected Hostname:
- akamai.com
- amazon.com
- + 2 more
Server Locations:
- Ashburn, Virginia, US
- Brisbane, Queensland, AU
- + 5 more
- See Your App’s Risk Profile
Why Network Connections Matter
Uncontrolled communication with external servers by an employee-used app could expose sensitive business data to unauthorized third parties. This unauthorized access can lead to data breaches, regulatory non-compliance, and damage to your business's reputation and financial standing.
AI Observations
NONE DETECTEDNone detected. Further analysis recommended.
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Why AI Matters
AI features can process sensitive data in unexpected ways, potentially exposing proprietary information or creating liability.
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