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Spruce: Medical Communication
Spruce: Medical Communication
Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications.
Healthcare Professionals: Start your free 14-day trial today—no credit card required.
Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth.
— SPRUCE FOR HEALTHCARE PROFESSIONALS —
• Get new phone and fax numbers, or transfer in your existing lines
• Robust mobile and desktop apps
• Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view
• Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing
• Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax
• Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening
• After-hours: Automated schedules adjust your phone system and messaging to match your business hours
• Automation: Save messages for reuse, schedule messages for future delivery, implement automatic message responses for common needs
• Panel management: Contact and conversation tagging, patient list upload, advanced search, bulk messaging, and custom inbox configuration and communication routing for each team member
• Team collaboration: Secure team chats, shared inboxes, internal notes, and @-paging bring the features of modern team software to the healthcare space
• And more…!
— SPRUCE FOR PATIENTS —
• Sign in to a free and secure patient app, on mobile or desktop
• Receive video calls from your care team
• Send and receive secure messages, including photos
• Receive alerts for new activity
Ask your healthcare team for an invitation to connect on Spruce. If they’re not on Spruce yet, ask them to sign up today!
Spruce: Medical Communication
Package ID
com.sprucehealth.messenger-live
Version
4.4.28
Developer
Spruce Health
Category
Medical
Store Rank
49
App Store Link
View in App StoreDeveloper Privacy Policy
Privacy PolicyObservations Summary:
Privacy Declarations Observations
DISCREPANCY DETECTEDA discrepancy in the declarations was observed, indicating there are conflicts or omissions in the app or component declarations.
Observed During Analysis
- Missing iOS Privacy Manifest
- Missing Accessed API Types Declaration
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Why Privacy Declarations Matter
Declarations matter because they provide transparency on how apps collect and use sensitive data. iOS requires Privacy Manifest declarations, while Android requires Data Safety disclosures and manifest permissions.
Sensitive Data Collection and Sharing Observations
SENSITIVE INFO FOUNDThis app collects, stores, or shares information that is often designated as sensitive and private.
Observed During Analysis
- Advertiser Identifier (ADID)
- Identifier for Vendor (IDFV)
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Why Data Collection and Sharing Matters
If not managed properly private data can expose enterprises, customers, employees and partners to breach and compliance violations.
Network Connections Observations
DETECTEDNetwork analysis has detected communication with external servers and data transfer patterns.
Observed During Analysis
Connected Hostname:
- amazon.com
- google.com
Server Locations:
- Ashburn, Virginia, US
- Kansas City, Missouri, US
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Why Network Connections Matter
Uncontrolled communication with external servers by an employee-used app could expose sensitive business data to unauthorized third parties. This unauthorized access can lead to data breaches, regulatory non-compliance, and damage to your business's reputation and financial standing.
AI Observations
NONE DETECTEDNone detected. Further analysis recommended.
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Why AI Matters
AI features can process sensitive data in unexpected ways, potentially exposing proprietary information or creating liability.
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